Shipping Policy
At Akalp.in, we are committed to providing a seamless shopping experience for our customers, ensuring timely delivery of high-quality products sourced from around the globe. Our shipping policy is designed to be transparent, efficient, and customer-centric.
1. Shipping Partners: We exclusively partner with trusted logistics providers including Bluedart, Delhivery, DTDC, XpressBees, and Smartr to ensure reliable and swift delivery of your orders.
2. Shipping Zones: We currently deliver to locations across India. However, some remote areas may have limited delivery coverage. You can check the availability of delivery to your area during checkout.
3. Shipping Timeframes: Orders are processed within 24 hours of placement, excluding weekends and public holidays. Once processed, delivery typically takes 2-4 business days depending on your location within India.
4. Tracking: Upon confirmation of your order, you will receive a tracking number via email and SMS. This allows you to monitor the status of your shipment in real-time and ensures transparency throughout the delivery process.
5. Shipping Charges: We offer free shipping on all orders within India, irrespective of the order value. There are no hidden charges or minimum purchase requirements for availing of this benefit.
6. Order Status Update: You will receive regular updates regarding the status of your order via email and SMS. In case of any delays or issues, our customer support team is readily available to assist you.
7. Multiple Shipments: In some cases, orders may be fulfilled through multiple shipments to ensure faster delivery. You will be notified if your order will be dispatched in separate packages.
8. Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues. We are not responsible for any delays or non-delivery caused by incorrect or incomplete address details provided by the customer.
9. Delivery Attempts: Our logistics partners will make 3 attempts to deliver your order in case you are unavailable at the provided address. Please ensure someone is available to receive the package during the delivery window to avoid return-to-origin charges.
10. Returns and Refunds: For information regarding returns, exchanges, and refunds, please refer to our Returns Policy.
11. Contact Us* If you have any questions or concerns regarding our shipping policy or the status of your order, please feel free to contact our customer support team(care.akalp@gmail.com). We are here to assist you in any way possible.
By shopping with Akalp.in, you can expect hassle-free shipping, timely delivery, and a delightful shopping experience. Thank you for choosing us for your shopping needs.