Refund policy

Terms Of Refund :

1: Upon placing an order for a personalized item, our manufacturing process commences within the following hour to ensure adherence to delivery timelines. Please note that refunds are not available under any circumstances.

2: Customised or personalised products are non-refundable, with the exception of instances where the delivered product is found to be majorly damaged or defective. It's important to note that this exception does not apply to chains.

3: If you encounter a majorly damaged or missing product upon receipt, we require customers to submit an unboxing video to initiate a claim. The refundable amount, if applicable, will be processed within 7 business days after the product has been returned to us.

4. Return or replacement request on size matters for personalised products will not entertained and will not be eligible for returns or exchanges.

If more than 3 working days have elapsed since the day of delivery, we regret to inform you that returns, exchanges, or refunds cannot be facilitated under any circumstances.